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Landing page: Support (#60331)
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content/support/contacting-github-support/creating-a-support-ticket.md

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- /admin/enterprise-support/receiving-help-from-github-support/submitting-a-ticket
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- /articles/submitting-a-ticket
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- /github/working-with-github-support/submitting-a-ticket
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category:
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- Contact GitHub
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---
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## About support tickets

content/support/contacting-github-support/getting-your-enterprise-started-with-the-github-support-portal.md

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ghes: '*'
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redirect_from:
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- /support/contacting-github-support/getting-started-with-the-github-support-portal
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category:
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- Contact GitHub
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## About the {% data variables.contact.enterprise_portal %} for enterprises

content/support/contacting-github-support/providing-data-to-github-support.md

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- /enterprise/admin/enterprise-support/providing-data-to-github-support
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- /admin/enterprise-support/providing-data-to-github-support
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- /admin/enterprise-support/receiving-help-from-github-support/providing-data-to-github-support
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category:
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- Contact GitHub
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## About diagnostic files and support bundles

content/support/contacting-github-support/using-copilot-in-github-support.md

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ghec: '*'
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ghes: '*'
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shortTitle: Using Copilot in GitHub Support
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category:
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- Contact GitHub
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## About {% data variables.copilot.copilot_in_support %}

content/support/contacting-github-support/viewing-and-updating-support-tickets.md

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fpt: '*'
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ghec: '*'
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ghes: '*'
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category:
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- Contact GitHub
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## About ticket management

content/support/index.md

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---
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title: GitHub Support documentation
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shortTitle: GitHub Support
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layout: product-landing
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layout: discovery-landing
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intro: 'GitHub offers different levels of support with each product, including community forum support and limited email support for everyone, full email support for all paid products, and 24/7 email and callback support with a service level agreement (SLA) if your account includes {% data variables.contact.premium_support %}.'
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- sharing-feedback-with-github
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introLinks:
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overview: /support/learning-about-github-support/about-github-support
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featuredLinks:
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startHere:
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- /support/contacting-github-support/creating-a-support-ticket
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- /support/contacting-github-support/viewing-and-updating-support-tickets
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- '{% ifversion ghes or ghec %}/support/learning-about-github-support/about-ticket-priority{% endif %}'
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- '{% ifversion ghes %}/support/contacting-github-support/providing-data-to-github-support{% endif %}'
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popular:
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includedCategories:
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- Understand your support options
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- Contact GitHub
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carousels:
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recommended:
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- /support/learning-about-github-support/about-github-support
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- /support/contacting-github-support/creating-a-support-ticket
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- /support/contacting-github-support/using-copilot-in-github-support
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- /support/learning-about-github-support/about-github-premium-support
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- /support/contacting-github-support/getting-your-enterprise-started-with-the-github-support-portal
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- /support/contacting-github-support/viewing-and-updating-support-tickets
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content/support/learning-about-github-support/about-copilot-in-github-support.md

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shortTitle: About Copilot in GitHub Support
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contentType: rai
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category:
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- Understand your support options
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## About {% data variables.copilot.copilot_in_support %}

content/support/learning-about-github-support/about-github-premium-support.md

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- /admin/enterprise-support/overview/about-github-premium-support-for-github-enterprise-server
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- /admin/enterprise-support/overview/about-github-premium-support-for-github-enterprise
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- /support/about-github-support/about-github-premium-support
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category:
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- Understand your support options
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> [!NOTE]

content/support/learning-about-github-support/about-github-special-events-support.md

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versions:
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ghec: '*'
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ghes: '*'
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category:
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- Understand your support options
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## About {% data variables.contact.special_events_support %}

content/support/learning-about-github-support/about-github-support.md

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- /articles/github-business-cloud-support
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- /admin/enterprise-support/about-support-for-advanced-security
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- /enterprise-server/admin/enterprise-support/about-support-for-advanced-security
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category:
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- Understand your support options
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## About {% data variables.contact.github_support %}

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